Legal entities
Axora is a technology platform. Access to Axora does not give a client any financial permission, and Axora Payments LLC is not authorised as a bank, payment institution or crypto-asset service provider. Each regulated service in a programme is provided by a company that holds the permission for it: a licensed partner in our network, or a licensed institution under its own permissions. This page explains who those companies are, how responsibility is divided and how to check a registration.
1. At a glance
Who does what in an Axora-powered programme:
| Role | Who | Regulated |
|---|---|---|
| Technology platform: apps, API, ledger, verification workflows, reconciliation and the operations dashboard | Axora Payments LLC | No. Technology only |
| Regulated services through our licensed partner network: accounts, conversion, payments and custody | The licensed partner for that service and end-user region, named in the end user's terms | Yes, under that partner's own licence or registration |
| Regulated services in a licensed institution's own programme | The licensed institution | Yes, under its own permissions |
| Crypto-asset services for end users in the EU/EEA | A crypto-asset service provider authorised under MiCA | Yes, authorised under MiCA |
2. Technology platform
Axora Payments LLC
Operates the Axora website and technology platform. Its role in a specific programme is set out in the agreement for that programme.
Axora Payments LLC provides the software used to run a programme:
- Apps and white-label delivery, APIs and the operations dashboard
- The ledger that records each client's and end user's balances, and reconciliation tools
- Verification, screening and monitoring workflows used by the provider of each service
- Routing of each service to the partner selected for it
Its role in a specific programme, and any service it performs for a licensed partner or institution, is set out in the agreement for that programme.
3. Licensed partner network
Each partner provides only the regulated service it is licensed or registered for, in the regions it covers:
| End-user region | Type of partner | Regulatory framework |
|---|---|---|
| International (outside the EU/EEA and the United States) | Money services businesses and payment institutions | Registration or licence in the partner's home market, for example as a money services business with FINTRAC (Canada) |
| EU/EEA | Crypto-asset service provider; an additional regulated payment provider is planned for business payments | Authorisation under MiCA for crypto-asset services |
| United States | Regional providers | Federal registration and state licences as required, assessed per programme |
| Asia-Pacific | Payment institutions in their market | Local payment licence (coming soon) |
| Latin America | Regional payment providers | Local registration (planned) |
The partner providing each service, and its terms, are shown to end users before that service is activated.
4. How responsibility is divided
| Through our partner network | With your own licence | |
|---|---|---|
| Regulated services | Provided by the licensed partner for each service and end-user region | Provided by your institution within its permissions; services and regions your licence does not cover can come from our partner network |
| End users | Onboarded and verified to the partner's requirements, which cannot be waived | Your own approved controls, or Axora tooling where approved |
| Accounts and assets | Held by the partner providing the service, with each client's and end user's claims recorded | Your own approved accounts and wallets |
| Licence | Access does not give you a licence | Your licence, after admission |
5. Client and end-user funds
- Money and digital assets are held by the licensed partner providing the service, or by a licensed institution in its own programme, under that company's own regulatory arrangements.
- Axora's ledger records the balance of each client and each end user separately.
- Funds held through a programme are not bank deposits unless the provider's terms say so, and are not covered by deposit insurance.
- Stablecoins and other crypto-assets are not legal tender and are not covered by deposit or investor compensation schemes.
6. EU/EEA crypto-asset services
Where crypto-asset services are offered in the European Economic Area, they are provided only by a crypto-asset service provider authorised under Regulation (EU) 2023/1114 (MiCA), under that provider's own customer terms, which the end user agrees directly with it. The services actually available are shown when the end user applies. Axora Payments LLC provides technology and is not the crypto-asset service provider.
A licensed institution holding its own EU authorisation can serve its EU/EEA end users under that authorisation where its programme is approved. It does not acquire the authorisation of any other provider.
7. United States
Programmes serving end users in the United States are assessed through the applicable regional service provider, subject to the end user's location, verification and service activation. The provider of each service, the services available and the customer terms are shown to the end user before activation. Axora Payments LLC provides technology and is not the regulated provider of those services.
8. How to check a registration
Every registration or authorisation named to a client or end user can be checked in the regulator's public register, for example:
- FINTRAC money services business registry (Canada)
- BaFin company database (Germany)
- ESMA register of crypto-asset service providers (EU/EEA)
- Delaware Division of Corporations entity search for Axora Payments LLC
If a registration does not match what you were told, contact legal@axorastack.com.
9. What registrations mean
An authorisation or registration covers only the activities it names, for the company that holds it. It is not a government endorsement or a deposit guarantee, and it does not extend to Axora, to clients or to other companies on this page. A money services business registration is not a banking licence.
10. Contacts
- Legal questions: legal@axorastack.com
- Complaints: complaints@axorastack.com
- Data protection: dpo@axorastack.com